A short rest stop to take in the views on the Larapinta Trail |  <i>#cathyfinchphotography</i>
Our COVID Safety Measures -what we're doing to keep you safelearn more

Flexible Cancellations

Embark on your next Charity Challenge with confidence

 

Want to head off on your next Charity Challenge sooner rather than later? You can still plan ahead without the worry of sudden state restrictions arising and the assurance that adventurers will be travelling in a safe and responsible way.

Enjoy our flexible cancellation terms, meaning all charity challenger's money is protected and their adventure plans can easily be rebooked.

Can Too Larapinta Trek 2018 |  <i>Lexi Connors</i>



Up until 15 days before your trip departure,
if you are directly prevented from attending the trip due to a COVID-19 Government restriction or border closure*, we will provide a travel credit voucher equivalent to any funds paid** that can be put toward a future departure within 24 months of your original departure date.
 



Conquer Australia's highest mountain for suicide prevention |  <i>R U OK</i>
Within 14 days of departure, if you are directly prevented from attending the trip due to a COVID-19 Government restriction or border closure*, we will provide a travel credit voucher equivalent to any funds paid** less the $200 registration fee, that can be put toward a future departure within 18 months of your original departure date.
 
It's important to remember that all other terms and conditions remain as per the terms and conditions on our website, agreed to at the time of booking, including payment terms.

Cancellations for change of mind or any other reason apart from government restrictions which are associated with the pandemic will be subject to our standard terms and conditions.



 

*A government travel restriction is official government advice or restrictions associated with the pandemic in respect of border restrictions or closures and quarantine requirements. The restriction or closure must be active during the scheduled departure date of your trip. If there are restrictions or closures in place with no prescribed end date the restriction will be deemed to impact your departure if it is still in place 60 days prior to the departure date.

**Some trips will require the payment of non-refundable costs at the time of booking which will be advised at that time if applicable to your booking. These non-refundable costs are excluded from the offer and may be forfeited in the event of cancellation for any reason including government restrictions.

***Check carefully the terms and conditions of any airline bookings that you are making. We will not be responsible for airline schedule changes, cancellations or fare increases should your tour not proceed.

IMPORTANT NOTE ABOUT FLIGHT BOOKINGS: Check the terms and conditions of any airline bookings that you are making very carefully. We will not be responsible for airline schedule changes, cancellations or fare increases should your tour not proceed. 


 

Keeping travellers safe: COVID-19 Response & Safety Measures

 

Traveller safety and well-being has always been our number one concern. We have introduced a range of new safety measures into our operations that address risk minimisation around COVID-19. Our quality adventure holidays already follow robust operating protocols however when trips resume you can expect:

  • extra pre-trip screening for travellers
  • all our guides following a strict response plan developed by our medical advisor
  • adjusted groups sizes where required
  • deep cleaning of vehicles, food preparation areas, sleeping areas and camp sites
  • stricter safety protocols on vehicle transfers
  • social distancing measures on the trail 
  • stringent hygiene procedures around camp cooking
  • vigilant monitoring of staff health, guides who have shown symptoms will not be leading trips

View our updated COVID-19 safety measures in more detail.


Join a Charity Challenge in 2021 with our flexible cancellation terms

Browse our exciting range of upcoming adventures on the Challenge Calendar.