Kayaking day trip on the calm waters through limestone karsts |  <i>Julie Hauber</i>

Frequently Asked Questions

Let us help answer your questions...

 

If you are considering a charity challenge and have some questions, we are here to help and put your mind at ease. If you can’t find the answers you are looking for, don’t hesitate to contact us and talk to one of our challenge experts.

Choosing your charity challenge

To register for a challenge you will need to complete a registration form and pay a registration free to secure your spot. You can either do this online, or download a registration form and send it via email or post. To find out more visit the How to Register page or contact us.

You can download comprehensive trip notes on the trip page under the “Register Now” button on the right hand side. The trip notes include a detailed itinerary, accommodation information, fundraising options and more. Feel free to contact us if you’d like to discuss trip details with our travel experts.

You certainly can! We would love to customise an itinerary to suit your private group. Please contact us or submit an online enquiry on the Design Your Own Challenge page and we will get in touch. We also organise challenges especially for corporate groups.

All of our challenges are available for anyone over the age of 18 yrs old, unless otherwise decided by the partner charity. If the challenge allows participants under 18, they will need to be accompanied by a parent or legal guardian.

We recognise that many of our participants have not been on a ‘group trip’ previously. You can rest assured that our trips are flexible and allow you to do your thing within the framework of the itinerary. We do not attempt to instil a ‘group ethos’ and fully recognise your needs as an individual. But you will be travelling with like-minded people who are also fundraising for a very worthy cause.

Group sizes for our charity challenges vary. To find out the minimum and maximum people allowed in your charity challenge, look in the ‘fast facts’ section of the trip notes.

On the majority of our charity challenges that have been organised in partnership with a single charity there will be a representative from the charity joining your group. We do not have a charity escort on Open Challenges, Private Group Challenges or Corporate Challenges, unless specifically requested.

Huma Charity Challenge does not require single travellers to pay a surcharge for travelling alone on the vast majority of our trips. Our challenges are primarily on a twin share basis, so if you are joining the group as a solo traveller, we will match you with someone of your own gender. The choice is yours however; if you prefer not to share, we offer single supplements that will guarantee a single room and/or tent for you. Your trip notes will outline the options in relation to single rooms.

Before you depart

Some charity challenge do include international airfares, please check your trip notes or contact us if you are unsure. If airfares are not included in your charity challenge cost, our travel consultants are able to provide you with a detailed airfare quote at competitive prices.

Most of our charity challenges commence or conclude around midday, allowing you to plan to arrive or depart on those days if needed. On some trips you may find it more convenient to arrive or depart a day either side of your tour dates, giving you the opportunity to catch up on jet lag and explore the local scene in your own time. Your travel consultant will be able to assist you with extending your stay.

You will receive a confirmation email which includes your trip notes, pre-departure information document (PDI) and any other trip specific information. The PDI is full of useful information including a recommended gear list, and advice for preparing physically for your adventure should it involve trekking, cycling or altitude.

Your pre-departure documents include a detailed packing list with items that you need to bring. While most of the equipment for daily activities is included in your challenge cost, some items like helmets and hiking boots are best brought from home.

Visa requirements vary based on the destination and passport you are travelling on. Information about visas for the country you are visiting can be found in our pre-departure information supplied upon booking. We provide support to assist you in applying for visas on your own, or for an additional fee, we can apply on your behalf.

While our pre-departure kit provides information on vaccinations, we suggest that you consult your doctor, local government inoculation centre or a travel medical specialist in order to get the most current advice regarding vaccination requirements.

Most of our charity challenges require a minimum of six to 10 participants. If this amount is not reached, Huma Charity Challenge will consult with the charity and decide either to postpone the trip or to charge a small group surcharge if need be. There may also be an option to continue fundraising and join a World Expeditions departure.

On your charity challenge

It is our aim to ensure that we incorporate as many inclusions as possible in your trip to minimise any out of pocket expenses while you are away. It is important that you refer to our trips notes for the exact inclusions, as they do vary from between challenges. Our challenge pricing includes most meals, national park permits, transfers, entrance fees, equipment, support vehicles and accommodation. These vary between challenges, and specific inclusions can be found in our detailed trip notes.

We know that holiday planning requires time, money and effort. It is our aim to incorporate as many inclusions as possible during your challenge to ensure your time is spent effectively and to minimise out of pocket expenses.

On all of our charity challenges your well-being is our first priority. Our staff constantly review every aspect of your charity challenge and our expert guides are fully conversant with the demands of travelling in remote regions.

We believe that a charity challenge evolves around establishing a sound working relationship with the people and environments in which we operate. We believe that you can also make a positive contribution and we urge you to familiarise yourself with our 'Responsible Travel Guidebook’ before you depart. Every participant will receive a copy of this booklet when they register on their Charity Challenge. You can also download it on the Responsible Travel page.

Like accommodation, the style of transportation varies by destination; however, it is always safe, secure and comfortable. From large safari trucks and private cars to authentic train carriages and air conditioned touring buses, our transportation will easily get you to your next destination in a reliable manner that showcases the local culture – whether it entails taking the scenic route through the countryside or travelling in traditional vehicles. Of course, on many of our challenges you are your own form of transportation, travelling by foot, bike or kayak!

Healthy appetites build up when travelling, and activities like trekking and cycling require energy to keep you going throughout the day. Our excellent cooks serve a sensible combination of local and European dishes, providing you with tasty and varied meals while ensuring high standards of hygiene. Please let us know if you have any dietary requirements as we are able to cater for most diets provided we are notified in advance.

Incorporating as many inclusions as possible into the trip cost such as most meals, transport and accommodation means you are able to limit your spending once you leave home. Additionally, we do not charge a supplement if you are a single traveller.

With styles that include elegant semi-permanent camps in Australia’s Northern Territory (featuring hot showers and comfortable tents), private eco-camps in the Himalaya with environmentally responsible practices, standing room tents and raised beds and authentic homestays in all corners of the globe that provide a true glimpse into the local life; you can rest assured that you will be comfortable wherever you hang your hat at the end of the day.

Each trip has been carefully crafted to provide an element of free time, allowing you to explore at your own pace and relax after a long day. While some trips have more free time than others, we know that a balance between structured activities and free time is important and strive to provide you with time for both.

Fundraising

When you sign up to a charity challenge you will receive a link to sign up to your individual fundraising page on your charities preferred platform.

On an Open Challenge you will be given a link for a GoFundraise page, where all of the people on your challenge will also be fundraising for their favourite charity.

Yes! We often find that’s the best time to fundraise. When you start sharing photos and stories from your adventures it often inspires your friends and family to donate.

There are several ways you can approach fundraising:

1. You can choose to pay for the travel costs yourself and just fundraise the charity donation.

2. You can opt to fundraise the entire amount – the travel cost and the charity donation. You must make sure that funds raised for the travel cost are done independent of the charity and that donors understand that their donation will be directed towards your travel expenses and are not tax deductible.

3. You may choose to pay for the entire amount yourself and claim the charity donation as a personal tax-deductible donation to your charity.

4. Lastly you can attempt to fundraise as much as you can in the given time and personally fund the balance of the total.

Yes, either Huma Charity Challenge or the charity you are fundraising for will support you along your fundraising journey, depending on the charity challenge you have joined and what has been organised with our charity partner.